Responsive Services

Domain name issues can be daunting to the uninitiated. Whether you are facing one or many infringing registrations, an acquisition of a name that has already been taken, loss of your domains to speculators or any of the other problems that clients bring to us, we know that you will be entitled to our strongest, swiftest and most unflinching support. And while the domain name space is moving all the time our level of involvement means that there's rarely an issue we haven't encountered before.

Our job is to provide a cost-effective, practical and professional approach to responsive work and we have developed a unique suite of services that fulfil this purpose. While many of our clients access one or more of these under an annual management contract they are also available as individual problem-solving exercises on a fixed fee basis.

Negotiation to Acquire
All too often, the name you really want is taken - mostly by innocent third parties. Demys' negotiation to acquire service will do everything possible to secure the domain for a cost-effective price on a willing seller/purchaser basis while preserving client anonymity.

Monitor / Recapture / Watching / Content
Our clients need to know what's happening in the space and Demys provides valuable information about domains or brands in which they have an interest. Individual domains can be monitored for change of ownership or impending expiry and, in the latter case, can be recaptured for the client. Brands can be watched for infringing third party activity such as registration of domains containing well known trade marks. Sometimes it's not about domain names as such; perhaps your brand is featuring inappropriately on a web site, an online auction or in keyword Internet advertising. Demys' content services address these issues and more, including monitoring website content across the Internet for instances of abuse.

Dispute
Demys' Chief Executive is a member of the World Intellectual Property Organization's Domain Name Panel, Nominet UK's Dispute Resolution Service Panel and the Czech Arbitration Court's .eu ADR Panel. It stands to reason, therefore, that our dispute management services are exceptional. We understand the technologies and the policies such that our investigation and gathering of evidence can be the decisive component in a complaint. We manage individual disputes and rolling programmes of enforcement activity for clients with the same attention to detail, always maintaining a professional, yet down-to-earth approach.

Abuse takes many forms, and not every case requires a formal complaint to the dispute resolution bodies. Demys has refined a whole battery of armaments to secure the desired result, each of which is available to our clients. Our unique approach means that we can often secure the right result without a fight.

Litigation Support/Support for Lawyers and Trade Mark Attorneys
As Internet intellectual property experts and with our demonstrable professional backgrounds, Demys personnel can relate to the challenges posed for traditional advisers by this unique environment. Often knowing how the technology works and being able to provide an authoritative Affidavit can be the clincher in what would otherwise be a lengthy dispute. We can provide support in connection with Internet and domain name related litigation in any jurisdiction and advice on bringing complaints under the dispute resolution policies. In short, we speak a language you will understand and maintain an approach and levels of service that you would expect from any professional colleague.