We have become aware of bogus abuse notifications being sent to our clients by email, with the subject line “Domain Suspension Notice”. These messages are not being sent from Demys and should be disregarded. A typical email that was passed to us is copied below:
The following domain names have been suspended for violation of the Demys Limited Abuse Policy:
Domain Name: [redacted].com
Registrar: Demys Limited
Registrant Name: Domain Admin
Multiple warnings were sent by Demys Limited Spam and Abuse Department to give you an opportunity to address the complaints we have received.
We did not receive a reply from you to these email warnings so we then attempted to contact you via telephone.
We had no choice but to suspend your domain name when you did not respond to our attempts to contact you.
Click here and download a copy of complaints we have received.
Please contact us for additional information regarding this notification.
Spam and Abuse Department
Abuse Department Hotline: 480-566-0516
Given we typically anonymise our clients’ WHOIS data, it is unlikely clients will receive one of these emails. However, if you do receive something which appears to come from us but which looks suspicious, do not click on any links in the email, do not reply directly to the email and do not call the number noted in the email.